HR Planning 5 min read

Examples of AI in HR and Recruitment Enhancement

By Jordhi FarhansyahPublished 24 Nov, 2023 Last updated 20 March 2024

AI has the potential to enhance the recruitment process in several ways, streamlining and improving various aspects of talent acquisition. Surprisingly according to Gartner, 81% of HR leaders have already implemented AI solutions in their companies to improve efficiency.

This rising trend in AI adoption is driven by the potential of what AI can do to improve the overall HR performance, including recruitment.

So how can AI enhance the recruitment process and what are some of the benefits? Let’s dive into it.

Benefits of AI in recruitment

ai in hr recruitment

Here are some of the benefits of AI in the recruitment process.

Maximising recruitment efficiency by automating tasks

AI can automate the initial screening of resumes by analysing keywords, skills, and relevant experience.

This significantly reduces the time spent on manually reviewing large volumes of resumes, allowing recruiters to focus on more strategic aspects of the hiring process.

Not only that, AI can also handle routine administrative tasks such as scheduling interviews, sending follow-up emails, and collecting candidate feedback. Automation of these tasks frees up recruiters to concentrate on building relationships and making more informed decisions.

Overcoming recruitment bias through unbiased algorithms

AI in HR recruitment can be programmed to focus on objective criteria, ignoring demographic information that might lead to bias.

This function can help in promoting diversity and inclusion by ensuring that candidates are evaluated based on their skills and qualifications rather than personal characteristics.

Efforts can also be made to design algorithms that are fair and unbiased. This initiative involves regularly auditing and refining the algorithms to minimize any unintentional bias that may emerge.

Enhancing the candidate experience with AI-powered chatbots

With its 24/7 availability, AI-powered chatbots can provide instant responses to candidate inquiries, ensuring a timely and positive experience.

Candidates can get information about job openings, company culture, and application status at any time, even outside traditional business hours.

These chatbots can also guide candidates through the application process, helping them understand requirements, upload documents, and navigate the application system.

Hence, this can improve the overall user experience and reduce frustration.

Improving the quality of hires through data-driven decision-making

AI can analyze historical data on successful hires to identify patterns and traits associated with high-performing employees.

This data-driven approach helps in making more informed decisions about which candidates are likely to succeed in a given role.

AI can also facilitate more accurate skills assessments, ensuring that candidates possess the necessary skills for a specific job.

This leads to better matching between candidate capabilities and job requirements, ultimately improving the quality of hires.

In summary, the advantages of using AI in the recruitment process go beyond just efficiency gains.

They extend to promoting fairness, enhancing the candidate experience, and improving the overall quality of hires through the power of data-driven insights.

However, it’s crucial to implement and monitor AI systems carefully to address potential biases and ensure ethical and responsible use in recruitment practices.

Challenges and considerations

While AI brings significant benefits to the recruitment process, there are also several challenges and concerns that organizations may face when implementing AI in recruitment. Some of these challenges are.

Bias in AI algorithms

If the data used to train AI models is biased, the algorithms can perpetuate and even exacerbate existing biases in the recruitment process.

This problem can result in discriminatory practices and also disadvantageous to certain groups of candidates.

Lack of diversity in training data

AI models are only as good as the data they are trained on. If the training data is not diverse, the AI system may struggle to accurately assess and evaluate candidates from underrepresented groups.

This can create a problem in the recruitment process since AI might only select candidates from certain groups, race, or ethnicity.

Transparency and explainability

Many AI algorithms, especially complex ones like deep learning models, can be opaque, making it challenging to explain how they arrive at specific decisions.

Lack of transparency can lead to a lack of trust, especially when candidates or stakeholders question the fairness of the process.

Data privacy concerns

AI systems often rely on large datasets that may include sensitive personal information. Ensuring compliance with data protection regulations and safeguarding candidate privacy is crucial to avoid legal issues and maintain trust.

Overreliance on technology

Relying too heavily on AI without human oversight can lead to the depersonalization of the recruitment process. Human intuition, empathy, and judgment are essential elements that should complement AI technologies.

To mitigate these challenges, it’s important for organizations to adopt a thoughtful and ethical approach to AI implementation in recruitment, regularly audit and update algorithms, ensure transparency, and prioritize diversity and fairness throughout the process.

Additionally, involving relevant stakeholders, including HR professionals, data scientists, and legal experts, in the decision-making process can contribute to successful AI integration in recruitment.

Example of the use of AI in recruitment process

Here are some key ways in which AI contributes to the recruitment process.

Resume screening and candidate matching

AI-powered tools can quickly analyse and screen through large volumes of resumes to identify the most relevant candidates based on predefined criteria.

Matching algorithms can compare candidate profiles against job requirements, considering skills, experience, and other relevant factors.

For example, Beamery is an AI-based tool to manage talent so companies can find candidates with the right skill set.

This tool can do unbiased talent searches by considering potentials and skill sets. With this tool, you also can compare candidates with the current employees that has similar skills, so you can get a better idea whether they are a good fit or not.

Chatbots for initial interaction

AI-driven chatbots can engage with candidates in the early stages of the recruitment process, answering frequently asked questions, providing information about the company and job roles, and even conducting initial assessments.

For example, Paradox an US-based company provides AI-powered assistant that can help both recruiters and job seekers.

Paradox called their assistant ‘Olivia’ who engages with candidates and learns more about their skills and expertise.

After that process, Olivia can guide candidates through the next steps, for example scheduling interviews or answering questions about the recruitment process.

Predictive analytics for candidate sourcing

AI algorithms can analyse historical data to predict where to find the best candidates, helping recruiters focus their efforts on the most effective channels and sources.

Automated interview scheduling

AI tools can facilitate interview scheduling by analyzing the availability of both candidates and interviewers, optimizing the process and reducing the time and effort spent on coordination.

Mekari Talenta’s role in AI implementation

As an HRIS software, Mekari Talenta also has a feature to maximise recruitment process called Advanced Recruitment. This feature enables companies to integrate all of the steps needed in the recruitment process into one platform.

This includes candidate screening, scheduling interviews, managing and delegating tasks, and onboarding.

Although it is not yet powered by AI, Mekari Talenta also has Airene to analyse and give insight about HR process in the company regarding employee, payroll, and also attendance.

Provided by OpenAI, Airene was built to help HR getting a better insight faster and easier.

Learn more about Airene and try Mekari Talenta’s demo for free by consulting with our team about your HR difficulties.

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Jordhi Farhansyah
Penulis yang selama 2 tahun terakhir fokus memproduksi konten seputar HR dan bisnis. Selain menulis, sehari-hari Jordhi juga aktif merawat hobinya di bidang fotografi analog.