HR Planning 5 min read

Calculating Return on Training Investment (ROTI) and Strategies

By Jordhi FarhansyahPublished 08 Dec, 2023

Have you ever measured your training investment correctly? This measurement is important to determine the success of your employee development plan. It is called Return on Training Investment (ROTI).

Return on Training Investment (ROTI) is a metric that measures the effectiveness and profitability of training programs within an organization.

It assesses the value generated from the resources invested in employee training and development. The goal of ROTI is to determine whether the benefits derived from training activities justify the costs incurred.

By applying ROTI, organizations can make informed decisions about allocating resources to training programs, ensuring that these initiatives contribute positively to employee development and overall business success.

Here are further explanations of ROTI.

Evaluating and calculating Return on Training Investment

return on training investment

Let’s delve into each systematic approach for evaluating and calculating Return on Training Investment (ROTI). Here are some of the steps.

1. Identifying clear training objectives and goals

First of all, you have to clearly define the objectives and goals of the training program. These objectives should align with the overall strategic goals of the organization.

Objectives provide a framework for measuring the success of the training by establishing what is expected to be achieved.

For example, if the objective is to improve customer service, specific goals may include reducing customer complaints by a certain percentage or increasing customer satisfaction scores.

2. Collecting data on training costs, including resources and time

Collecting data means gathering comprehensive data on all costs associated with the training program.

This includes direct costs such as training materials, trainers’ fees, and technology expenses, as well as indirect costs such as the time employees spend away from their regular duties.

As an example, you can calculate the total monetary investment in training, considering both direct and indirect costs. This ensures a comprehensive understanding of the resources allocated to the training initiative.

Read more: What Are the Differences Between OKR vs KPI?

3. Measuring the impact of training on employee performance and productivity

After that, you can evaluate the impact of training on employee performance and productivity. This action might involve pre-training and post-training assessments to gauge skill improvement, as well as monitoring performance metrics over time.

Let me give you a brief example, if the training focuses on enhancing sales skills, you can measure the increase in sales performance, conversion rates, or customer engagement after the training.

4. Calculating the actual return, which includes improved productivity, reduced turnover, or other tangible benefits

Next, you can identify and quantify the tangible benefits resulting from the training. This could include improvements in productivity, reduction in error rates, increased efficiency, or any other measurable outcomes directly tied to the training.

You can quantify the actual return by calculating the monetary value of improved productivity, such as increased revenue generated by the trained employees.

5. Determining the ROI percentage

Here’s the important part. After you identify the benefits, you can calculate the ROI percentage by using this formula:

ROI in % = (Benefits of training − Investment in training / Investment in training) x 100

This percentage provides a clear measure of the return on the investment made in the training program.

For example:

If the benefits of training are USD50,000 and the investment is USD20,000, the ROI percentage would be:

(50,000 − 20,000 / 20,000) × 100 = 150%

Key considerations

Don’t forget to consider comparing benchmarks. Compare the calculated ROI percentage with industry benchmarks to assess the effectiveness of the training program in a broader context.

Based on your findings, you can use it to continually refine and improve future training programs, ensuring a more effective allocation of resources.

By systematically following these approaches, organizations can not only calculate ROTI but also gain valuable insights into the effectiveness and impact of their training initiatives.

Tips to maximize ROTI

Let’s explore each practical tip for maximizing Return on Training Investment (ROTI).

1. Aligning training programs with organizational goals and needs

Ensure that training programs are closely aligned with the overall goals, objectives, and strategic direction of the organization. Training should address specific skills and knowledge gaps that are hindering the achievement of organizational objectives.

Alignment ensures that training investments directly contribute to the success of the business.

Employees see the relevance of training to their roles and organizational objectives, thus increasing engagement.

2. Utilizing technology and e-learning platforms for cost-effective training

To enhance your training program, you can leverage technology and e-learning platforms to deliver training in a cost-effective manner.

These platforms often provide flexibility, scalability, and the ability to reach a large audience without significant travel or material costs.

This can be a cost-saving way since you won’t pay extra cost for physical training materials, venue rentals, and travel expenses.

It can also give accessibility for remote or dispersed teams, enabling consistent training delivery.

3. Measuring the effectiveness of training through assessments and feedback

Next thing, you can also implement assessments and gather feedback to measure the effectiveness of training programs.

To do this, you can use pre-training and post-training assessments to gauge knowledge improvement, and collect feedback from participants to understand their perception of the training’s impact.

Some of the benefits are receiving concrete data on the extent of knowledge/skill improvement and also gain insights into areas for improvement and adjustments in future training initiatives.

Read more: Examples of AI in HR Enhancement

4. Continuously updating and customizing training programs to meet evolving needs

Recognize that organizational needs and industry requirements evolve over time. You can regularly update and customize training programs to ensure they remain relevant, addressing emerging challenges and opportunities.

By doing this, training programs stay current and aligned with industry best practices. Another thing, employees also can receive training that directly addresses the most pressing and relevant issues.

Key considerations

Feedback loops

Establish mechanisms for ongoing feedback from employees and stakeholders to inform continuous improvement in training initiatives.

Adaptability

Ensure that training programs are adaptable to different learning styles and preferences, catering to a diverse workforce.

Metrics for monitoring

Develop key performance indicators (KPIs) to monitor the impact of training on organizational performance, such as changes in productivity or reduction in error rates.

Employee involvement

Involve employees in the design and customization of training programs. This fosters a sense of ownership and increases engagement.

Conclusion

Overall, calculating the Return on Training Investment allows companies to make informed decisions when planning the budget allocation and also foreseeing the output of the training.

By applying these practical tips, organizations can optimize their training investments, ensuring that resources are utilized effectively, and training programs contribute significantly to the growth and success of the business.

To help you track and identify every employees’ needs, Mekari Talenta as an HR software has Talent Development feature to help employees unlock their potential. With this feature, you can create a succession plan, individual plan, and even competency management to remove talent gaps within your organization.

Learn more about Mekari Talenta by discussing your needs with our team and try the app demo for free.

Jordhi Farhansyah
Penulis yang selama 2 tahun terakhir fokus memproduksi konten seputar HR dan bisnis. Selain menulis, sehar-hari Jordhi juga aktif merawat hobinya di bidang fotografi analog.