About Sekolah Mutiara Bunda
Sekolah Mutiara Bunda is a well-known school among parents in the Arcamanik area of Bandung. Under the umbrella of the Cahaya Mutiara Foundation, this school offers various educational levels, from Play School (kindergarten) to elementary, junior high, and high school. Established in 1995, Mutiara Bunda initially focused on early childhood education before expanding to higher levels. As the first inclusive school in Bandung, Mutiara Bunda welcomes both regular students and those with special needs. Currently, the school’s operations are supported by 310 employees, covering all levels, from management to field staff such as office assistants and security personnel.
Challenges in HR management
We had the opportunity to speak with Tifani Anita Dewi, Human Capital representative from the Cahaya Mutiara Foundation, about the HR challenges faced by Mutiara Bunda School. Tifani revealed that the 2021–2022 pandemic brought significant changes, including the need for an online attendance system, as some employees had to work from home (WFH).
At that time, Mutiara Bunda experimented with several methods, such as Google Forms and RFID. With Google Forms, employees recorded their attendance by filling out a form, but issues frequently arose, such as employees forgetting to log their attendance on time and then entering it in bulk at a later time. The RFID method also had its drawbacks, especially when employees forgot to bring their attendance cards, making it impossible for them to clock in.
“We often faced issues with delayed attendance logging, as employees forgot to record it on time and then submit multiple entries all at once later. This made our attendance data difficult to verify and less accurate.”
Both methods had weaknesses, particularly in terms of transparency and data accuracy. Delayed attendance entries posed challenges in ensuring accountability and the validity of attendance records. Additionally, the manual data consolidation process was inefficient. Attendance data had to be manually compiled before further processing to calculate employee benefits. This process was time-consuming, sometimes taking several days to complete, creating bottlenecks in administrative tasks.
Mekari Talenta as the solution
After switching to Mekari Talenta, Tifani observed a significant improvement in the transparency and accuracy of employee attendance records. The system enables real-time attendance tracking, eliminating errors caused by manual or retroactive logging. Data consolidation, which previously took days, has become much more efficient, as everything is automated within the system, including payroll and benefits calculations.
Additionally, Mekari Talenta’s data insight feature allows management to monitor HR conditions in real time. Information such as attendance percentages, demographic composition, and employment status is instantly available and accurate, enabling quicker and data-driven strategic decision-making. This feature not only simplifies administrative tasks but also enhances overall HR management effectiveness.
Results experienced by Mutiara Bunda
After implementing Mekari Talenta, Mutiara Bunda has experienced significant improvements in HR management:
More accurate and efficient attendance tracking
With Mekari Talenta’s online attendance system, employees can clock in and out using their mobile phones. Attendance data is recorded in real time, eliminating errors previously caused by manual logging or late entries. Employees simply check in and out via the app, even when working remotely, ensuring accurate and accountable attendance records.
3x faster attendance data processing
Mekari Talenta’s automation significantly speeds up attendance data processing. Previously, manual data consolidation took several days, but now, all incoming data is instantly processed within the system. This not only accelerates payroll calculations but also allows quicker access to data for analysis and other needs.
“Previously, attendance data consolidation could take several days. Now, with Mekari Talenta, the process can be completed in just one day.”
Data insights for strategic decision-making
Mekari Talenta’s data insight feature provides a comprehensive overview of various HR aspects, such as attendance percentages, demographic composition, employment status, and attendance trends. This information allows management to monitor HR conditions in real time and make strategic, data-driven decisions. For example, Mutiara Bunda uses these insights when issuing official decrees or surat keputusan (SK) regarding tuition fee reductions for employees’ children. With data insight, management can determine the appropriate level of assistance based on the school’s capacity.
Responsive aftersales support
Beyond its powerful features, Mekari Talenta also offers responsive and efficient aftersales support. Mutiara Bunda, for instance, was provided with a dedicated chat group to report any technical issues directly. Problem resolution is relatively quick, especially on business days, ensuring smooth operations. Additionally, all reported issues are logged in the system and sent via email, allowing users to track their reports and ensure timely resolution.
Mutiara Bunda’s perspective on Mekari Talenta
Overall, the implementation of Mekari Talenta has greatly improved HR operations at Mutiara Bunda.
“We are greatly assisted by Mekari Talenta. We hope it will continue to adapt to the evolving needs of the education sector in the future.“
