About RS Binawaluya
Binawaluya Heart Hospital is the first private heart hospital in Indonesia. It was originally established as a clinic in 2004 and officially began operating as a hospital in 2008. Today, RS Binawaluya employs around 200 staff members consisting of both medical and non-medical personnel, working in three shifts (morning, afternoon, and night) to support 24-hour operations.
Challenges in the HR management
Before using Mekari Talenta, HR management at RS Binawaluya was still handled manually from attendance and leave management to payroll which led to various administrative challenges, including:
- Slow and error-prone administrative processes
Before implementing Mekari Talenta, attendance recap and payroll processing could take up to 5–7 days. Everything was managed manually in Excel, requiring data to be checked one by one. This not only consumed a lot of time but also increased the risk of human error. - Manual leave and permission requests
Employees had to fill out paper forms and submit them directly to their supervisors for approval. The process often took time as it required manual verification and signatures, causing frequent delays in approvals. - Repetitive data recaps
At the end of each period, the HR team needed to manually review lateness records, total attendance, and financial reports. Since data was scattered across multiple Excel files, the team often had to redo recaps, slowing down the entire process. - Slow inter-department coordination
With multiple units and rotating shift schedules, schedule adjustments were often delayed due to the absence of a centralized system. HR had to manually confirm updates with each department, which slowed coordination. - Digital adoption challenges
Not all employees had active email addresses or smartphones, and some were unfamiliar with using digital systems. The HR team needed to provide hands-on guidance to help all employees adapt effectively.
Mekari Talenta as the solution
RS Binawaluya decided to implement Mekari Talenta to minimize human error and accelerate administrative processes. Since its rollout in early 2024, the system has helped the HR team manage employees more efficiently and accurately.
With Mekari Talenta, administrative tasks that once took several days can now be completed in just a few hours. All employee data is stored in one centralized system, making tracking and decision-making much faster and easier.
Reesults experienced by RS Binawaluya
After adopting Mekari Talenta, the HR team at Binawaluya Heart Hospital experienced significant improvements in efficiency and accuracy:
- Faster process
Attendance and payroll recaps now take only 1–2 days, compared to 5–7 days previously. - Centralized and organized data
Employee information is easily accessible without the need to open multiple Excel files. - More accurate attendance tracking
A location-based system enables real-time monitoring of employee presence. - Greater employee independence
Employees can view their own attendance records, leave balance, and schedules directly through the app.
“With Mekari Talenta, administrative processes are much faster and employee data is far more organized. Previously, attendance recaps could take up to a week, now they’re done in just one or two days.”
RS Binawaluya’s perspective on Mekari Talenta
The implementation of Mekari Talenta has brought a major transformation for the HR team at RS Binawaluya. The system has improved administrative efficiency, accelerated data processing, and significantly reduced manual errors.
Now, all employee information is neatly stored within a centralized system, making attendance, leave, and payroll management far easier to monitor. Processes that once took nearly a week can now be completed in just one or two days. With a more efficient and transparent system, the HR team can focus more on workforce development and enhancing the overall quality of hospital services.
