PAYROLL OUTSOURCING VENDOR EVALUATION GUIDE

Explore Indonesia's Payroll Service providers before making your decision

Evaluate local payroll service providers based on key criteria for HR & Finance, all in one place.

✓ 5 vendors compared

✓ 7 evaluation criteria

✓ Data presented transparently

4.8 rating Gartner, G2 and Capterra reviews
Mekari Talenta

Trusted by 55.000+ businesses in South East Asia

amidis
Case study
mitsubishi
Case study
pfi
Case study
bni
j99
Case study
orient
Case study
midplaza
ciputra
hakuhodo
shopee
shisedo
ismaya
ABOUT THIS GUIDE

Your guide to evaluate Payroll Service providers

Payroll services in Indonesia come in various models, from payroll software to payroll outsourcing. Each provider offers a different approach, service scope, and capabilities. This guide summarizes criteria relevant to HR and Finance to help you evaluate your options more quickly and objectively.

Data is based on information available on each provider’s official website as of 2026 and may change over time.

See what matters when choosing a Payroll Service provider

We compared 5 payroll service providers across the 7 evaluation criteria, giving you a clearer view of each provider’s services, capabilities, and coverage.

Criteria
Gad∙∙an
A∙S Pay∙∙∙l
G∙ji∙ub
Ac∙i∙me
Vendor profile
HRIS-based payroll outsourcing, with services for payroll needs
Payroll outsourcing positioned as an alternative to payroll software
Self-service payroll & attendance software for businesses
Global corporate services with payroll, EOR, and immigration services
Managed payroll service powered by Talenta HRIS, with payroll specialists
Who handles it
Vendor team
Vendor team
Your own team
Vendor team
Vendor payroll specialist
Platform & data control
Gadjian HRIS
No client platform
Available, self-managed
Self-service portal
Talenta HRIS, while you retain control of your data
Integration with HR systems
Connected through HRIS
Manual process
Integrated
Through portal
Integrated with HR systems
Payroll compliance coverage
PPh 21 & BPJS, with limited tax filing administration coverage
PPh 21 & BPJS, with limited online tax filing
PPh 21/BPJS, depending on the package
Tax, BPJS, SPT 1721
End-to-end e-Dabu, SIPP & Coretax (PPh 21/26)
Security & certifications
Not disclosed
Not disclosed
ISO 27001 + PSE
Not disclosed
ISO 27001 + PSE Komdigi
SLA & operational support
Not disclosed
Not disclosed
— (software)
Single point of contact
SLA + Payroll Specialist & Lead
Enterprise experience proof
Logos without case studies
Testimonials without company names
SME-scale testimonials
Not disclosed
Named case studies + ratings
Vendor profile
Gad∙∙an
HRIS-based payroll outsourcing, with services for payroll needs
A∙S Pay∙∙∙l
Payroll outsourcing positioned as an alternative to payroll software
G∙ji∙ub
Self-service payroll & attendance software for businesses
Ac∙i∙me
Global corporate services with payroll, EOR, and immigration services
Mekari Talenta
Managed payroll service powered by Talenta HRIS, with payroll specialists
Who handles it
Gad∙∙an
Vendor team
A∙S Pay∙∙∙l
Vendor team
G∙ji∙ub
Your own team
Ac∙i∙me
Vendor team
Mekari Talenta
Vendor payroll specialist
Platform & data control
Gad∙∙an
Gadjian HRIS
A∙S Pay∙∙∙l
No client platform
G∙ji∙ub
Available, self-managed
Ac∙i∙me
Self-service portal
Mekari Talenta
Talenta HRIS, while you retain control of your data
Integration with HR systems
Gad∙∙an
Connected through HRIS
A∙S Pay∙∙∙l
Manual process
G∙ji∙ub
Integrated
Ac∙i∙me
Through portal
Mekari Talenta
Integrated with HR systems
Payroll compliance coverage
Gad∙∙an
PPh 21 & BPJS, with limited tax filing administration coverage
A∙S Pay∙∙∙l
PPh 21 & BPJS, with limited online tax filing
G∙ji∙ub
PPh 21/BPJS, depending on the package
Ac∙i∙me
Tax, BPJS, SPT 1721
Mekari Talenta
End-to-end e-Dabu, SIPP & Coretax (PPh 21/26)
Security & certifications
Gad∙∙an
Not disclosed
A∙S Pay∙∙∙l
Not disclosed
G∙ji∙ub
ISO 27001 + PSE
Ac∙i∙me
Not disclosed
Mekari Talenta
ISO 27001 + PSE Komdigi
SLA & operational support
Gad∙∙an
Not disclosed
A∙S Pay∙∙∙l
Not disclosed
G∙ji∙ub
— (software)
Ac∙i∙me
Single point of contact
Mekari Talenta
SLA + Payroll Specialist & Lead
Enterprise experience proof
Gad∙∙an
Logos without case studies
A∙S Pay∙∙∙l
Testimonials without company names
G∙ji∙ub
SME-scale testimonials
Ac∙i∙me
Not disclosed
Mekari Talenta
Named case studies + ratings

Mekari Payroll Service meets all 7 evaluation criteria

Each provider has its own strengths. However, Mekari Payroll Service is the only provider in this comparison that meets all the criteria, delivering professionally managed payroll with the integration, compliance, and security your business needs.

Mekari Payroll Service

7 of 7 evaluation criteria met

  • Payroll managed by dedicated Payroll Specialists
  • Platform & data control remain with your company
  • Integrated with your HR operations
  • e-Dabu, SIPP & Coretax (PPh 21/26)
  • ISO 27001 + PSE Komdigi
  • Published SLA + dedicated point of contact
  • Enterprise case studies + ratings

We manage your payroll, from start to reporting

Employee data management 01

Manage employee additions, updates, and terminations while maintaining access controls and the confidentiality of salary information.

Payroll processing 02

Accurately calculate salaries, allowances, overtime, deductions, bonuses, THR, and PPh 21/26 based on your payroll requirements.

Salary disbursement & payments 03

Distribute salaries through Mekari Payroll Disbursement across multiple banks, while supporting BPJS payments and other related obligations.

Payslips & form 1721-A1 04

Access digital payslips and monthly payroll reports, including annual Form 1721-A1 tax withholding certificates.

BPJS reporting 05

Our team manages BPJS Kesehatan administration through e-Dabu and BPJS Ketenagakerjaan through SIPP, including employee registration, updates, and termination.

Coretax tax reporting 06

Our team supports PPh 21 & 26 reporting (BPA1, BP21, BP26, BPMP) directly through Coretax as drafts.

A dedicated Mekari Payroll Service team, accountable for your payroll

Dedicated payroll team for your company

1

Payroll Specialist

manages and oversees your monthly payroll process.

2

Payroll Service Lead

oversees quality, issue escalation, and payroll compliance.

Communicate via WhatsApp & email during business hours, with priority support for payroll-related payment issues.

Your payroll data is protected by multiple layers of security

Limited access, controlled data management, and verifiable security standards help protect your company’s sensitive payroll information.

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Verified Security Standards

Supported by ISO 27001 certification and PSE Komdigi registration for information security management.

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Access Restriction

Access to payroll data is limited to assigned personnel who require it for their responsibilities.

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Role-Based Access

Access rights are assigned based on individual roles, ensuring users only access the data they need.

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Secure Report Handling

Payroll documents are protected and shared through designated channels to safeguard sensitive information.

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Confidentiality Agreements

Payroll information is protected through applicable confidentiality agreements between relevant parties.

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Data Management Policy

Data is managed in accordance with internal policies and controls designed to maintain its security and confidentiality.

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Testimonial

Proven payroll transformation

See how Mekari Payroll Service helps companies across industries.

“Mekari Payroll Service helps us outsource payroll operations to experts and standardize processes across three company entities. We also have direct access to over 7 months of historical payroll data for forecasting. With added tax reporting support, our payroll operations are now far more efficient.”
Jay Patricia Wiria
Head Of Human Resources IMCD
"Previously, the payroll process could take up to a week. With Mekari Talenta, it can be completed in about 1–2 days. Once it’s submitted, it can be processed right away."
Agung Oktaviansyah
People Services Persada

About Choosing a Payroll Service

What is a payroll service and how is it different from payroll software?

HRIS software or payroll software requires your internal team to input data and calculate payroll independently.

Meanwhile, Mekari Payroll Service combines advanced technology with a team of Payroll Specialists who manage the entire payroll cycle, from start to finish, including salary disbursement and tax reporting.

You only need to spend around 1 hour per payroll cycle on reconciliation and approval. We handle the rest.

Can this service handle complex payroll structures for Enterprise companies?

Absolutely. Mekari is trusted by more than 55,000 businesses across Southeast Asia, including Enterprise companies undergoing operational transformation across multiple entities.

Our clients benefit from a clearly defined operational Service Level Agreement (SLA), supported by a dedicated Payroll Service Lead and PIC who oversee service quality, issue escalation, and the smooth execution of monthly payroll processes.

How does the data migration process work when switching from a legacy system or another payroll vendor to Mekari?

The migration process is designed to be structured and secure, ensuring that your payroll operations remain uninterrupted.

Our team will guide you through every stage, from collecting historical data and integrating your HR systems to conducting a final review before the new system becomes fully operational.

Does Mekari Payroll Service support Coretax reporting and the latest PPh 21 (TER) regulations?

Yes. Our team of specialists ensures that your payroll operations remain compliant with the latest government regulations. Our service covers end-to-end PPh 21/26 calculations, BPJS Kesehatan reporting through e-Dabu, BPJS Ketenagakerjaan reporting through SIPP, and tax reporting administration using the Coretax system.

What makes Mekari Payroll Service different?

Mekari Payroll Service combines professional payroll outsourcing with advanced cloud technology. Mekari manages your entire payroll cycle with an automated, efficient, and compliant process, eliminating the need for your internal team to handle manual data entry or payroll calculations.

You’ve compared your options. Now see what we can do for you.

Discuss your company’s payroll needs with our team and see how Mekari Payroll Service can manage your payroll processes end-to-end.

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